What type of Credit Cards does YDFS.com accept?
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Do you accept Money Orders, Cashier’s Checks, Company Checks, & Personal Checks?
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
What should I know about Multiple Product Orders?
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
What is the Order Acceptance Policy?
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. YourDiscountFurnitureStore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Are there Other Conditions?
The Conditions expressed here will supersede any terms and/or conditions you include with any purchase order, regardless of whether YourDiscountFurnitureStore.com. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
What happens if the Product is Out-of-Stock?
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
What is the Refund Policy?
All Refunds will be handle via company check, unless otherwise agreed upon by seller and buyer.
What is the Cancellation Policy?
Regular orders can be cancelled before they are released to shipped. Once the manufacturer has processed and shipped your order, we are than unable to cancel the order. If the product has been shipped you will be responsible for inbound and outbound shipping charges, plus a 15% restocking fee. These charges will be deducted from your refund.
What if the product is damaged?
We are extremely confident in our Freight Carrier, and in the rare situation that you experience damage to your shipment, please do the following:
If you receive your merchandise and is damage, make sure you specify the damage on the delivery receipt. Contact us as soon as possible, so we can do our best to assist you in solving the issue with your shipment. If the carton is obviously severely damaged, please refuse shipment from freight carrier. In other cases when damage becomes obvious after opening your package, please let us know within 48 hours, we will arrange for a replacement or replacement parts to be rushed out. We will do our best to expedite your part or merchandise. In the event that the replacement is delivered to you before the original shipment is returned, you are responsible for cooperating with the return of the item. Failure to return the damaged item will cause us to charge your credit card for the non-returned item
What is your return policy?We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. We will make a complete assessment of the nature of the return, and decide if the product should be returned or repaired. In case of fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 15 days from the date of purchase.
- All returns must have a RMA (Return Merchandise Authorization) number. Call us to get RMA
- The 15 days start from the date that your order has been completely delivered.
- Does not apply to special orders, or orders that are being held in our warehouses for a delayed delivery date
- Once the merchandise is returned we will issue a full refund on the product cost, less all return shipping charges, and restocking fees.
- Product must be returned in original packing.
All returned merchandise must be returned in the original packaging and must include all packing materials and accessories. You will be responsible for all shipping charges inbound and outbound plus a 15% restocking fee. On free shipping items the shipping charges are included in the price, but you will still be charged for the inbound and out bound shipping costs incurred by YourDiscountFurnitureStore.com. On most regular priced items, we have graciously absorbed some of the outbound shipping cost, and in the event of returning any regular priced item or on sale item you would be charge the full price of the inbound and outbound shipping, plus a 15% restocking fee. - Assembled merchandise can not be returned
What is the Copyright and Trademark Notice?
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property ofthis Store., Copyright © 2009, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Why do you have other Links?
From time to time we might point you to another site as a way of providing additional information to you. And, though this site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
What is your Privacy Policy?
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to YourDiscountFurnitureStore.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to YourDiscountFurnitureStore.com site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
What can you tell me about Privacy on Other Web Sites?
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
What is your Shipping Policy?
Shipping Time -- Most orders received before 5:00PM will be processed the same day. Most orders received after 5:00 PM will be processed the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
(We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
PARCEL GROUND DELIVERY SERVICE
Please allow 1-3 weeks for order to be processed and released to UPS.
Allow 1-2 weeks for UPS Standard Ground delivery.
Not available on all products.
Front door service is usually available.
Delivery to 1ST floor only.
UPS will not notify you prior to delivery.
No signature required.
Does not include assembly or box removal.
US THRESHOLD DELIVERY
Please allow 1-3 weeks for order to be processed and released to freight carrier.
Allow up to 3 weeks for Threshold delivery once freight carrier has your order.
Available on all furniture orders.
Includes delivery of your order, in boxes, to the first dry area. (garage or inside your front door)
Delivery to 1st floor only.
Notification by phone and an appointment is usually scheduled by the freight carrier, however it is not guaranteed.
Please make us and freight carrier aware of any specific arrangements necessary to gain access to your residence such as a gated community or a narrow driveway.
For placement inside a room of your choice, up stairs or use of an elevator, please contact us for additional service charges.
Professional furniture assembly and box removal is available.
Please contact us regarding these additional services.
Deliveries are Monday through Friday only, 8am to 5pm.
Signature is required
Please inspect your delivery prior to signing off on completed delivery. If there are any questions or issues with your delivery, you must call us while delivery carrier is present.
Do I need to pay Taxes?
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
What can you tell me about Typographical Errors?
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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